Quality Assurance  

Quality Assurance  

ACCESS is among the 3% of U.S. small businesses that possess an ISO 9001:2000 certification and SEI CMMI rating. 

ACCESS achieved its ISO 9001:2000 Certification (US-2324) in October 2003, passing its Registration Assessment without any non-conformity. Our on-going compliance is independently audited twice each year. This certified quality approach is implemented on every client program or task to ensure successful performance, performance-based standards are met, and Service Level Agreements (SLAs) are achieved throughout the life of the contract.

ACCESS has implemented and maintains a corporate-wide ISO 9001:2000-certified Quality Management System  (QMS). All ACCESS personnel receive training on the QMS and are required to comply with QMS provisions. ACCESS is audited by an external party every six months to ensure that the QMS meets ISO requirements and that ACCESS managers and employees are following QMS requirements.

ACCESS is also committed to the Carnegie Mellon Software Engineering Institute's Software Capability Maturity Model (SEI CMM), and CMM Integrated (CMMI).

Quality Policy

ACCESS is committed to offering performance-based IT life cycle support services that are fully responsive to our clients' needs today and in the future.

Quality Objectives

• We deliver performance as promised, on time and within budget
• We focus on customer objectives and expectations, and we meet or exceed them
• We visibly reward our proven performers
• We proactively practice repeatable processes and strive to improve those processes on a continuing basis.